Please note: You should receive a confirmation email from Little Ink and from Paypal outlining your order (please check your spam if this does not arrive). We will endeavor to dispatch all orders 1-2 working days after your order has been placed. The 'ship to' address we use is the one supplied to us through Paypal, therefore please ensure your address is up to date here to avoid any confusion or delays.
- The delivery ETA for NZ post tracked service is between 3-5 working days after dispatch within NZ and 5-10 working days after dispatch internationally.
- We are happy to look into any undelivered orders only after the specified delivery period has passed.
- Dispatch and deliveries occur only Monday - Friday (excluding public holidays).
- PLEASE NOTE: All delivery time frames are estimated, we cannot guarantee delivery within this time frame due to unforeseen circumstances.
SHIPPING TIMES MAY BE EXTENDED ON BULK ORDERS. PLEASE CONTACT US PRIOR TO PLACING YOUR ORDER IF IT IS URGENT!
If you have any questions regarding shipping please use the 'contact' link or email us on email@example.com, this is monitored on a regular basis.
Flat rate shipping within New Zealand - $6.50
New Zealand shipments are made through NZ POST TRACKED service and generally take 3-5 working days.
Flat rate shipping to Australia - $15.00
Flat rate shipping to USA - $20.00
FOR ALL OTHER COUNTRIES PLEASE CONTACT US DIRECTLY AT firstname.lastname@example.org FOR A QUOTE!
Worldwide shipments are made through NZ POST - INTERNATIONAL AIR and generally take 5-10 working days. Please note this is not a tracked service therefore we cannot be held responsible for any lost parcels using this service. We are however more than happy to communicate with NZ Post should any issues arise.
THIS TIMEFRAME WILL BE INCREASED DURING DEC/JAN DUE TO THE HOLIDAY SEASON!
PLEASE NOTE: We DO NOT include glassware in the INTERNATIONAL flat rate shipping. If you would like to order these items please contact us for a shipping quote.
DUTIES & TAXES
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.